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Terms of Use & Privacy Notice

Last updated: September 2026

This notice explains how Globowax Malta ("we", "us", "our") collects and uses personal data when you use our vehicle check-in service and the Globowax Club loyalty program, in line with the EU General Data Protection Regulation (GDPR) and Malta's Data Protection Act (Chapter 586 of the Laws of Malta).

1. Who we are

Globowax Malta — Mercury Tower Carpark, Level B2, St. Julian's, Malta.
info@globowaxmalta.com

We are the "data controller" for the personal data described below.

2. What data we collect

  • Your name, mobile number, and email address (if provided)
  • Vehicle details you choose to add (make, model, registration number)
  • Your visits, purchases, points balance, tier, and rewards activity
  • Gift card codes and redemption history
  • Marketing preferences and messages sent to you (WhatsApp, SMS, email)

3. Why we collect it

We use this data only for our own internal records, specifically to operate your loyalty account (points, tiers, rewards, gift cards), track your vehicle check-ins, contact you about your visit or your balance, and keep basic business records as required by law.

We do not sell your data, and we do not share it with third parties for their own marketing purposes.

4. Legal basis

We process this data on the basis of our legitimate interest in running our business and providing the service you've asked for (loyalty rewards and check-in tracking), and, where applicable, your consent — for example, to send WhatsApp, SMS, or email marketing messages, which you can opt out of at any time.

5. How long we keep it

We keep your data for as long as you remain an active customer of Globowax Malta. If you'd like your data deleted sooner, you can request this at any time — see Section 7.

6. Who can see it

Only Globowax Malta staff, for the purposes above. We use trusted service providers (such as our hosting, database, and messaging providers) to run the app; they only access your data as needed to provide their service to us, never for their own use.

7. Your rights

Under GDPR, you have the right to ask what data we hold about you, ask us to correct inaccurate data, ask us to delete your data, object to or restrict certain uses of your data, and request a copy of your data in a portable format. You can also update your marketing preferences (WhatsApp, SMS, email) at any time from your account.

To exercise any of these, contact us at info@globowaxmalta.com. You also have the right to complain to Malta's Information and Data Protection Commissioner (idpc.org.mt) if you believe your data has been mishandled.

8. Changes

We may update this notice from time to time. The current version will always be available on this page.